KG
KGovender G
1 reviews | Active since Nov 2018
24 Jul 2023, 14:58
Worst customer experience and bait advertising
Worst customer experience and bait advertising. App**** for a contract and approved for 1K, only to be informed that the system does not want proceed with a 36 month contract for R529pm. No person in CellC including the customer experience manager responded to my numerous emails.
Helpful (0)
Replies (4)0
Replies (4)KG
KGovender G's updateReviewer Update
24 Jul 2023, 15:35This is an unacceptable answer.
My credit profile with the Absa bank is fantastic with lowest credit risk scoring their clients have.
I have been offered an personal loan up to 200K and an overdraft for 250K which I do not require and have investments in access of ****.
I want a detailed response to my emails personally from the head of customer experience Zubair Seedat alternatively Jorge Mendes.
Regards
K Govender
My credit profile with the Absa bank is fantastic with lowest credit risk scoring their clients have.
I have been offered an personal loan up to 200K and an overdraft for 250K which I do not require and have investments in access of ****.
I want a detailed response to my emails personally from the head of customer experience Zubair Seedat alternatively Jorge Mendes.
Regards
K Govender
KG
KGovender G's update24 Jul 2023, 15:35
Reviewer Update
This is an unacceptable answer.
My credit profile with the Absa bank is fantastic with lowest credit risk scoring their clients have.
I have been offered an personal loan up to 200K and an overdraft for 250K which I do not require and have investments in access of ****.
I want a detailed response to my emails personally from the head of customer experience Zubair Seedat alternatively Jorge Mendes.
Regards
K Govender
My credit profile with the Absa bank is fantastic with lowest credit risk scoring their clients have.
I have been offered an personal loan up to 200K and an overdraft for 250K which I do not require and have investments in access of ****.
I want a detailed response to my emails personally from the head of customer experience Zubair Seedat alternatively Jorge Mendes.
Regards
K Govender
KG
KGovender G's updateReviewer Update
24 Jul 2023, 15:49Please note the 24 - 48 working hours has been surpassed early last week.
I expect a detailed response from the head of Customer experience or the Ceo.
I want all my calls with CellC reviewed
I have spent more than R500 in airtime trying to plead my case.
I want an answer from the leaders.
Sorry no hard feelings ^NH
Regards
K Govender
***
I expect a detailed response from the head of Customer experience or the Ceo.
I want all my calls with CellC reviewed
I have spent more than R500 in airtime trying to plead my case.
I want an answer from the leaders.
Sorry no hard feelings ^NH
Regards
K Govender
***
KG
KGovender G's update24 Jul 2023, 15:49
Reviewer Update
Please note the 24 - 48 working hours has been surpassed early last week.
I expect a detailed response from the head of Customer experience or the Ceo.
I want all my calls with CellC reviewed
I have spent more than R500 in airtime trying to plead my case.
I want an answer from the leaders.
Sorry no hard feelings ^NH
Regards
K Govender
***
I expect a detailed response from the head of Customer experience or the Ceo.
I want all my calls with CellC reviewed
I have spent more than R500 in airtime trying to plead my case.
I want an answer from the leaders.
Sorry no hard feelings ^NH
Regards
K Govender
***
KG
KGovender G's updateReviewer Update
24 Jul 2023, 16:07I await the response as requested
KG
KGovender G's update24 Jul 2023, 16:07
Reviewer Update
I await the response as requested
Cell C's replyOfficial
24 Jul 2023, 16:14Dear KGovender Govender,
Thank you for understanding and we assure you that our Team will assist with this matter.
Regards,
^TN
Thank you for understanding and we assure you that our Team will assist with this matter.
Regards,
^TN
Cell C's reply24 Jul 2023, 16:14
Official
Dear KGovender Govender,
Thank you for understanding and we assure you that our Team will assist with this matter.
Regards,
^TN
Thank you for understanding and we assure you that our Team will assist with this matter.
Regards,
^TN