1 reviews | Active since Oct 2016

20 Oct 2016, 11:27

worst custermer service ever

<p>Got a call from there upgrade department last week </p> <p>Monday with an amazing deal so I took it. Very next day I called in just to confirm the delivery address just to find out that they do t have stock of the device that they offered me. Whole story short ofter abt 10 phone calls later speaking to who ever answers the call one tells me that the handset is on route and the other telling me that there's still no stock and after promising me that I'll get follow up calls to inform me on wats happening NOTHING absolutely NOTHING. Are we not that important to there business that they treat u like this. We are paying customers and with out us how will there business continue and they say THE POWER IS IN OUR HANDS. Really nw </p>

0
Replies (2)
Cell C
Cell C's reply20 Oct 2016, 11:31
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply20 Oct 2016, 15:59
Official

Lungi has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,