Worst Contract Provider

open up at contract at Cell C Germiston for a Samsung s10+, it was April 2019, paid the contract very well until last year March 2020 when I got retrenched. Got retrenched in March and was unable to pay the account so I went to the closest Cell C store in Voslorus after getting retrenchment letters in July. I kindly explained the whole situation and the lady told me it’s pointless to send the letters since Cell C doesn’t have a policy that if you are retrenched the debt is wiped off. My question was how do I pay for an account whilst my not working and she said that she doesn’t know. Left the store and went home, surprisingly Cell c is still charging me for my monthly premium. The contract end April 2021 but still they still adding money for the contract which ended, I’m so ****ed off and wouldn’t recommend anyone taking a contract with Cell C. Last month I went to a Cell C branch in Alberton, explained to the lady there and she mentioned she can’t help and we both called Cell C customer service. Spoke to a lady there and explained that the contract ended April which was 2 full years I signed up for and the contract is over, she said that I can’t cancel it because I still owe money. What the hell does that make sense. Contract ended April 2021 but still continue because I’m owing how is that possible, where else I don’t get the benefits. I want to cancel the contract and 1 year later I still cant. None of the branches and call centre can assist. I’m disappointed by the shocking service from reputable big company like Cell c. My life is a complete nightmare because of Cell C.