Worst client service
Absolutely no customer service. Have been asking for weeks to get someone to phone me so that I can have the debit order removed from my account. Have received threatening mails that I will be handed over since I stopped paying due to not receiving any customer support from them. If I do not receive customer support, why should I pay?
Helpful (0)
Replies (7)0
Replies (7)
Cell C's replyOfficial
03 May 2018, 08:04Good morning Etienne
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply03 May 2018, 08:04
Official
Good morning Etienne
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
's updateReviewer Update
03 May 2018, 12:52Quick to respond when I create a complaint, but absolutely no help. Cell C is the worst network. I have been a client with MTN for 2 years and I have not had one problem with their service. Thanks for handing me over. Will not let this rest. Will make sure that you are unmasked for the ****** that you are.
's update03 May 2018, 12:52
Reviewer Update
Quick to respond when I create a complaint, but absolutely no help. Cell C is the worst network. I have been a client with MTN for 2 years and I have not had one problem with their service. Thanks for handing me over. Will not let this rest. Will make sure that you are unmasked for the ****** that you are.
Cell C's replyOfficial
03 May 2018, 14:48Lungile has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply03 May 2018, 14:48
Official
Lungile has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
's updateReviewer Update
03 May 2018, 14:52Do not worry yourselves any further. You just care about your own interests. I have learnt a valuable lesson and I will ensure I spread the message far and wide.
's update03 May 2018, 14:52
Reviewer Update
Do not worry yourselves any further. You just care about your own interests. I have learnt a valuable lesson and I will ensure I spread the message far and wide.
Cell C's replyOfficial
03 May 2018, 14:57As per the feedback provided, your payments have not been honored which resulted in having the number cancelled due to non-payment, therefore, the account has been handed over.
Regards
Cell C | PN
Best regards,
Cell C's reply03 May 2018, 14:57
Official
As per the feedback provided, your payments have not been honored which resulted in having the number cancelled due to non-payment, therefore, the account has been handed over.
Regards
Cell C | PN
Best regards,
's updateReviewer Update
03 May 2018, 15:03So a customer has to pay even though they receive absolutely no service from you? Why do I have to pay for something and not receive it. Do you pay for a bread everyday without getting it? How would you feel if you stopped paying for the bread you do not receive and then have yourself handed over? Or is this a situation where Cell C is just right because they hold the power over the consumer?
's update03 May 2018, 15:03
Reviewer Update
So a customer has to pay even though they receive absolutely no service from you? Why do I have to pay for something and not receive it. Do you pay for a bread everyday without getting it? How would you feel if you stopped paying for the bread you do not receive and then have yourself handed over? Or is this a situation where Cell C is just right because they hold the power over the consumer?
's updateReviewer Update
03 May 2018, 15:08I had issues with my service for more than a month when I got the phone. Endless calls and MY time spent trying to get it sorted out, but no, I am wrong because I refused to pay any further. Nice going. By your arrogant answers on here I can see that there is absolutely no help from Cell C whatsoever.
's update03 May 2018, 15:08
Reviewer Update
I had issues with my service for more than a month when I got the phone. Endless calls and MY time spent trying to get it sorted out, but no, I am wrong because I refused to pay any further. Nice going. By your arrogant answers on here I can see that there is absolutely no help from Cell C whatsoever.