1 reviews | Active since May 2011
For several years I have used Cell C as a service provider. About a year ago I decided to take out another contract for my wife. This was done with the assurance that we would recieve split billing and separate account payments for tax purposes This has never happened despite my numerous attempts at several Cell C outlets to get the split billing done. Every month Cell C attempt to debit my account for both cell phone accounts. This has caused numerous bounced debit orders, as I was not planning on two accounts of my account. The result being a poor credit rating and the invonvieance of having to make manual cash payments and suspended services. On several times Cell C have credited my current month's account and not allocated it to the previous month's bill. They then suspend the line, damanding payment before the line can get reconnected. This month Cell C has started a new tactic. They want settlement of the current month and the arrears before they will reinstate our lines. Instead of treating me as a client fairly, by solving the billing issue as was promised when I took out the second contact, they simply suspend both cellular services. I will never recommend or renew my subscription to Cell C Disgusting service!!
Best regards,
Best regards,
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