Worst cellular network ****s
<p>Hi all, I.felt the need to type this following the weekends damage that has be done to me by Cell C the thieving cellular network,nearing the end of october I was offered a contract by cell c via a call made, where they offered me R150 airtime and 1gb of data and some unknown mobile device by a company I have never heard of, but note that the contract offered was R130 a month for yhe above mentioned in the package and before agreeing to anything I asked the sales lady is that the flat rate and once the airtime and data is up it will not continue to run over and she said yes R130 was all I needed to pay every month but it gets worse when asked if I could leave the option of taking the new sim card and have the data and airtime sent to my current number the sales lady said yes once again and that its possible, after hearing that I took out the contract, but when recieving the goods I git sent the mobile device and 2 sim cards(sim cards I told them I did not want, while being under the impression I would recieve the airtime and data on my phone number, a month later I have still not recieved anything and havent recieved any statements or emails regarding anything that concerns the contract, I then call in and get transfered from one department to another just to have them.tell me that what I requested could not be done and the sim cards they sent me , one had the data and the other one the airtime.which I have no clue as to where they are because I did not want it in the first place , also meaning they have their sales people SELLING LIES and EMPTY PROMISES and to top it off they debited R780 fron my account this past weekend which is bizzare and quite cheecky of them cinsidering the fact that that this contract was taking out end of october meaning the total should only be R260 and if you added the month of december then R390 so where do they get the total of R780 from?? And with no statements being sent to show anyrthing , this is **************** and not on, also I was offered feedback from my last incident with them and im still waiting, what a bad company I am deeply dissapointed as I have been with this network provider for years</p>
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
