1 reviews | Active since Oct 2015
Worst Cellphone Provider in the world
I took a contract with Cell C Via a call I received from FNB for a Data Sim Card for R99 per month. 2 Months Later I realised that I was billed R2383.99 per month. I paid the first bill and requested that my contract be cancelled. It was cancelled however I was still billed R2383.99 for another 2 months. My understanding was that I would receive 5 Gigs of data for R99 per month. I was never explained about setting limits and was not aware that Cell C was billing me as they like. This is highly unacceptable customer services. They are charging me R7151.97 for 3 months of data usage when was never advised about a limit. The sale of this contract was done in a very poor state and material facts where not disclosed, They have now handed me over to a collections company however the query is still pending. After calling them about 5 minutes ago I was told that they are still working on this query from 02.09.2015. I would never take a contract with this company even if I was paid to do so. I would definitely tell every one I know about the unproffesional manner in which this company operates.
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
