Worst cellphone provider
Worst network ever
I moved over from vodacom to cell c last year 8 months ago Got a new sim from Cell c As time went by people started tell me they are not able to get through to my number. Since January this year its got really bad that you had to phone me twice to get through to my phone I reported this to cell c 7 times, they logged the issue, and then i did not hear a thing from cell c until i phoned in again 1 week ago. Then one of their call centre agents told me to get a new sim card the sim card that I’m using is faulty (that cell c gave me )and this will solve my problem. So i went to their shop in kolonade, the lady told me I need to pay R114 for the new sim card,so i need to pay to replace the faulty sim card cell c gave me, so I said no And told her the guy told me to get a non rica sim. She gave me and told me to phone the call centre - what a confused bunch of people the lady at the cell c store couldn’t believe the stuff the call centre agents told me and on top of that they want to charge me R 50 for the sim swap???? (Why should I pay this???? Cell C gave me the faulty sim they told me to replace the sim card )So for 30 min later, i just drop the call and I told the lady at the store to just give me the sim card and I will pay the R 114 because the call centre is a joke And guess what the problem is still not solved!!! My calls is still showing as miss calls some people can’t even phone me? But cell c couldn’t care as long as i pay them every single month. Im losing money because my clients can’t get hold of me !! Im losing money every single month because of cell c but they couldn’t care less!!!I should have never moved from vodacom to cell c ! I will load a new review on hello peter everyday until cell c has resolved this problem !! Worst move EVER !!! CUSTOMER CARE - ZERO CUSTOMER SERVICE - ZERO SINGNAL FOR CELLPHONE - ZERO Still not sorted out!!!!!!!!
Good morning Pauline
We have escalated this matter for further assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Good morning Pauline
We have escalated this matter for further assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
