1 reviews | Active since Oct 2015
Worst cellphone network in South Africa
<p>I had put through a query in 2015 which was only handled half way through. i spoke to Skumboso Ndlovo. He agreed that they were at fault and he would rrevert however he did not come back to me and then 1 year later i get debited +-R7500. The matter is still not resolved and i can never get a hold of him. Almost like they are ghost workers. This is very frustrating, I have made about 30 calls which i pay for as i am no longer a Cell C customer. Cell C needs to be exposed.</p>
As per our records, Skhumbuzo assisted you with your complaint. He responded to all the emails you sent him and advised you accordingly.
Regards
Cell C | PN
As per our records, Skhumbuzo assisted you with your complaint. He responded to all the emails you sent him and advised you accordingly.
Regards
Cell C | PN
This is Ludacris. Why doesnt he call me to confirm that he has resolved the query. the information that he gave me is contradicting your comments above. I have been trying to get a copy of the conversation for the last 6 months. Cell C should not be taking the side of their staff but rather look into the query and check if it was resolved. The CEO needs to see how the social media department is handling this query and the he needs to see how *********** his staff are. They selectively do not answer my calls.
This is Ludacris. Why doesnt he call me to confirm that he has resolved the query. the information that he gave me is contradicting your comments above. I have been trying to get a copy of the conversation for the last 6 months. Cell C should not be taking the side of their staff but rather look into the query and check if it was resolved. The CEO needs to see how the social media department is handling this query and the he needs to see how *********** his staff are. They selectively do not answer my calls.