PV
Petrus V
1 reviews | Active since Sept 2024
01 Oct 2024, 08:28
Worst cellphone network
On the 24th of September 2024 I bought airtime on Cell C app paying with my debit card. It is the 1st of October 2024 now and still have not received my airtime, but they were quick to take my money. When you call customer service they say it is out of their hands and can't do anything.
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Cell C's replyOfficial
01 Oct 2024, 08:38Dear Petrus Venter,
We sincerely apologize for the inconvenience you're facing with your airtime purchase. We understand how frustrating this situation can be, and we appreciate you bringing it to our attention. Rest assured; we will escalate your case to ensure it is resolved promptly.
Could you please provide us with the Cell C number in question for further assistance.
Regards,
Cell C | CW
We sincerely apologize for the inconvenience you're facing with your airtime purchase. We understand how frustrating this situation can be, and we appreciate you bringing it to our attention. Rest assured; we will escalate your case to ensure it is resolved promptly.
Could you please provide us with the Cell C number in question for further assistance.
Regards,
Cell C | CW
Cell C's reply01 Oct 2024, 08:38
Official
Dear Petrus Venter,
We sincerely apologize for the inconvenience you're facing with your airtime purchase. We understand how frustrating this situation can be, and we appreciate you bringing it to our attention. Rest assured; we will escalate your case to ensure it is resolved promptly.
Could you please provide us with the Cell C number in question for further assistance.
Regards,
Cell C | CW
We sincerely apologize for the inconvenience you're facing with your airtime purchase. We understand how frustrating this situation can be, and we appreciate you bringing it to our attention. Rest assured; we will escalate your case to ensure it is resolved promptly.
Could you please provide us with the Cell C number in question for further assistance.
Regards,
Cell C | CW