1 reviews | Active since Sept 2016

08 Sept 2021, 17:27

worst account service ever

Hi all i can say is that they must have the worst accounts department of all companies in the country. Cant run a debit order on time, cant reconsile or find eft payments, take wrong amounts of money out of bank account on wrong dates and then last but not least not delivering on the speed of the line you pay for. Also i wait about 6 months for someone to call me back after logging a complaint. bad ser5vice overall.

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Replies (4)
's update09 Sept 2021, 07:31
Reviewer Update
yes i would like someone that can make decisions and provide answers to contact me please my contact nr is ***.
thanx.
's update09 Sept 2021, 12:38
Reviewer Update
your support team can not give me answers and sollutions just escalates my issues everytime. my id ***
's update16 Sept 2021, 06:01
Reviewer Update
deen a week no responce or phone calls did not expect anything else.
theunis.
's update06 Nov 2021, 17:25
Reviewer Update
Just to add insult to injury they took the wrong amount of money out of my bank account again. I think the negligence of their accounts department borders on theft. on 16 sept they rep**** to my hello peter post saying they would be in touch i am still waiting. absolutely ridiculous. Now their excuse for not contacting me will be its weekend.