Since around August, the Cell C network around Pietermaritzburg area has been unbearably slow. We have data contracts that we cannot use because the network is so slow it sometimes cannot load a Web page. Something as simple as sending a WhatsApp text has become a mission so when it comes to doing work its almost impossible. I have had to resort to buying an MTN prepaid sim to load data. It is unfair that we pay for a service and not receive it at all or we given one of absolute poor quality. I would like to warn people on signing any data contracts with Cell C as you will dearly regret that decision. No one has been able to help or give a valid explanation as to what is the problem showing absolute complacency on the part of the Network provider. Im sad im wasting hundreds of Rands a month on something I cannot use due to poor service on the part of the network provider Cell C.
Good morning Lungelo
Thank you for bringing this matter to our attention.
We will assist and we'll ensure that a solution is provided.
Apologies for the poor network signal you have been experiencing. Do expect communication.
Regards
Cell C | PN
Best regards,
Good morning Lungelo
Thank you for bringing this matter to our attention.
We will assist and we'll ensure that a solution is provided.
Apologies for the poor network signal you have been experiencing. Do expect communication.
Regards
Cell C | PN
Best regards,
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