Worst 2 years of my life

Worst experience of my life,I am now regretting the years I was with them Cancelled my contract in 2021, two months later they deducted money from my bank account. They have 0 client service, up to now I am still waiting for proof of the apparent "two debit orders that didnt go off because of glitches on their side". No one can help because my account is closed....which isnt suppose to be closed because of this??? Totally bizarre. I paid them this money because trying to get and service from them is like trying to milk a rock. 3 days ago I get a phone call from SSDA(whomever that might be) to say they have handed me over. They lady says email proof of payment, I do and the emails bounce back becasue "their inbox is full"....its like a circus. Not even their consultant at the shop could help me as dealing with the telephone consultants is so annoying. Will be getting a lawyer and reporting them to the Gauteng Office of Consumer Affairs. This company is the absolute worst, STAY CLEAR OF THEM!!!!!