Worsed Customer Service I ever had with Cell C

I have been a loyal Cell C client for more than 6 Years I had 3 different contracts with them up until early this year. I indicated to them in November 2020 that I will no longer renew my contract and I indicated to them i want to keep my number. I was told is too early I need to call in December, which i did and was told to call in January which I did but to my surprise they Changed my Contract to month to month payment which I never authorized. They started debiting money in my bank account and I ended up reversing those transactions. Suddenly I am taken to the Lawyers stating that I must pay. My line *** is forever Off I don't know what is happening with my line. My life is getting ruined here, the number will b active for and hour then off for the entire day and night. Hw an I supposed to work without my number.i hv been using that number for more than 5 years. I have received a call again on Tuesday from VVM Company Cell C representative stating that have to pay R577.74 in Acc HolderVVM ITF Infinite Bank, ABSA Acc no *** with Ref erence ***7. What more can I do make sure my query get attended to. I cannot spend days without using my phone because the line is not active. If they don't want to assist me they should tell me so that I can throw away theirs I'm Card. This number in question *** is FOREVER OFF EVEN NOW.