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andre L

1 reviews | Active since Jul 2016

15 Jul 2016, 08:10

Worse service provider

<p>Took outa modem contract with them, the modem didn't work in my area, took it back 3 days later to cancel, consultants said it was sorted and then suddenly end of the month a debit order goes off for cell c. Called they useless call centre a couple of times and everytime they put me through to a different department because "they" don't deal with that type of queries.</p> <p>Long story sort, they still have my money for a service I didn't use, I wanted to change network and keep my number, went to vodacom. Vodacom did everything but Cell C had to approve me porting over to a different network and keeping my number and they declined that as well because they don't want me to leave they useless network.</p> <p>NEVER EVER GET YOURSELF INTO THIS NETWORK FLIPPEN USELESS AF</p>

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Replies (1)
Cell C
Cell C's reply15 Jul 2016, 08:30
Official

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.

Regards

Cell C | PN