NC
Noxolo C

1 reviews | Active since Apr 2014

26 Feb 2015, 09:06

Worse service in the entire world

In December FNB called me and said that i qualified for a Contract phone and they had explained that it was through Cell C, i told them i have never used Cell C and they insured me its one of their partners and that i had nothing to worry about. They **** to me and told me that i could load airtime and only to find out it was on open line. i was really angry and they told me i can do a migration after a month. I called them on the 11 Feb to ask for a migration and it has been since then till today and no one from Cell C has called me back. <br> <br> I am suppose to pay for a phone that is no 1 Blocked no incoming calls no outgoing calls, <br> its useless to me, why would do i have to pay for a phone i dont even use. <br> I have called them more than 3 times including this morning and spoke to a Lady called Ayanda. <br> She gave me a reference number which is *** <br> this is honestly ridiculous, i cant do anything with this fone its sitting at home and cell c is deducting money <br> for the time being.

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Replies (1)
Cell C
Cell C's reply26 Feb 2015, 09:20
Official
Hello azamazaka@22,

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.

Regards
Cell C | PN