WORSE SERVICE FROM CELL C

I am writing this review with so much frustration, @ Cell c this is an on going problem since the 3rd of January when I made my payment to yourselves and I have sent you proof of payment to multiple departments, and yet you guys still can't provide me with feedback. on the 17th of January I've sent proof of payment to both your collections department , customer service department as well as the social media department and no one can provide me feedback!. Your collections department sent me an email today advising there's no proof attached when the email clearly has attachments? who are you taking for a fool? this is ridiculous on so many levels. You EVERY TIME ask me for proof of payment but you do ABSOLUTLY NOTHING with the information I provide. on the 21st you debit my account again, the 3rd debit you have done and I have already made payment. what is so difficult to attach proof of payment? my account is due for another debit on the 1st then you debit me twice? I am disgusted by the way am being treated you don't care about your loyal customers!