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Pagan M

1 reviews | Active since Aug 2023

31 Aug 2023, 14:09

WORSE SERVICE EVER...............

I have had the worse experience with cell c, I received my tablet 3 weeks ago and ever since I am trying to activate my sim card, I have been transferred for today only to 4 different people, with no body who can assist me. I need my sim card to activated or they can fetch the tablet as it is to no use to me like seriously 3 weeks for a simple function to be performed is beyond me seriously. I have also asked if they can send me a statement which was another nightmare which I really cant understand how this is so difficult to do. I am appalled and beyond shocked with this service I have received. I really need assistance by end of business today if not I will take this further.

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Replies (2)
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Pagan M's update31 Aug 2023, 14:54
Reviewer Update
That has been done on numerous occasions and nothing I have 1 Sim cards the other Sim belongs to someone I don't know and keep getting sms and phone calls so I took it out and put the other Sim card with no network ever since please I really can't deal with this anymore I got this tablet for my kids and now it's hasn't been working I also need a statement which that matter is not even addressed
Cell C
Cell C's reply31 Aug 2023, 15:48
Official
Thank you for taking my call.

As discussed, your latest statement has been emailed as requested. 

We will wait for the new Rica serial number so we can assist with the sim swap.

Regards
^MM