CJ
Carol J
1 reviews | Active since Sept 2015
07 Jan 2016, 14:09
Worse Service ever
I send several emails to your call centre .Every time I get an automatic reply that a consultant will contact me within 24-48 hours...I am still waiting<br> The first email was send on 18/12/2015 Incident no ***<br> Second email on 7/01/2014 Incident no ***<br> I called the customer service for feedback today and was transfered from pillar to post!<br> I have never expErience this kind of service.<br> I need this matter sorted out ASAP!!!!!
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Cell C's replyOfficial
07 Jan 2016, 14:35Hello joemato,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Cell C's reply07 Jan 2016, 14:35
Official
Hello joemato,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN