JF
Jun F

1 reviews | Active since Jul 2011

16 Jan 2017, 08:54

Worse service ever

<p>I check my statement during december 2016 and was charged for content services of R57. I called cell c and was told to use a ussd code and block all content. Now in dec i get charged 282 and call centre njabulo cannot fathom what is going on. I asked for team leader he cuts the call. I am done with this useless network and will cancel contract. They say i never blocked number but ussd says it is blocked</p>

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Replies (1)
Cell C
Cell C's reply16 Jan 2017, 08:57
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | PN