SP
Sarietha P

1 reviews | Active since Jun 2021

14 Feb 2023, 15:29

Worse service ever

Worse service ever! They make a mistake and send the wrong phone on the wrong package and then the customer gets treated like the idiot and has to wait 7 days for them to come pick up their mistake and then you have to apply again!!!!!!! Wont recommend anybody to go to Cell C

0
Replies (2)
Cell C
Cell C's reply14 Feb 2023, 15:51
Official
Dear Sarietha Petersen

Thank you for contacting Cell C.

Kindly receive our sincere apology for the unpleasant service received and the inconvenience caused.

Please advise if the device was collected successfully and if you were assisted with the new application? 

Regards,
^TM
SP
Sarietha P's update14 Feb 2023, 16:21
Reviewer Update
Hello, no they have not, I have to wait another seven days now, that is my problem, the phone is for a lady who stays alone in a house with no phone at the moment. She needs this urgently and ?Cell C cant be bothered to fix their own mistake a bit quicker