1 reviews | Active since May 2016

21 May 2016, 03:55

Worse service

<p>I accepted deals of R199 & R99 via Cell C customer care.All that was said is totally not what debited on my account.Cell C is has ****** me in a way,they firstly took money in my account before tge arranged debit order day and told me they were activating my debit order.....i never heard of that.</p> <p>Secondly,i was paying R154 last month but now i am paying R254..is that an increase without notification? and even my 2nd & 3rd contracts are not what the agreements were.Shame unto you...now i dont think i made a good decision by switching to Cell C & already regretting leaving MTN.***</p>

0
Replies (1)
Cell C
Cell C's reply23 May 2016, 10:23
Official

We are in receipt of your complaint and apologise for the inconvenience caused. This is not the norm or standard of service we want for our customers.

Regards

Cell C | PN