AP
Andri P

1 reviews | Active since Apr 2013

15 May 2015, 07:43

Worse service

I am now with CellC for nearly 10 years I am not happy with their reception in the area where I am staying after I report it nothing happened why must I pay for a contract that the supplier don not comp****, I cannot talk on the phone inside my house I must walk out in talk outside and the data are not stable when I complain at my nearest CellC shop thy only saying they are busy to put a new tower up and that is over 2 years ago

0
Replies (1)
Cell C
Cell C's reply15 May 2015, 08:21
Official
Hello ATP,

Thank you for notifying us of the above.

We apologize for the poor network signal you have been experiencing in your area. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.

Regards
Cell C | PN