MQ
Mphumzi Q

1 reviews | Active since Mar 2017

14 Jun 2017, 12:12

worse nightmare ever...

<p>My cellphone is insured by C-surance for years, I have contract with cell c whom work with c-surance when it comes to mobile insurance.</p> <p> </p> <p>I logged claim on the 30 May 2017 at Cell C Grand Parade Shop G14 Grand Parade Center, Adderley Street Cape Town CBD, I was help by Ashma Naidoo.</p> <p> </p> <p>I have been following by email up by and calling c-surance call centre and I have no luck till to date.</p> <p>The worse part on their auto response email the stipulate that they will call back within turnaround time of 24 hour. today is the 14 June and still have not receive anythig positive for the insurer.</p> <p> </p> <p>Please assist.</p> <p>Regards,</p> <p>Mphumzi</p>

0
Replies (2)
Cell C
Cell C's reply14 Jun 2017, 12:21
Official

Hi Mphumzi

We'll get one of our consultants to liaise with CSurance and assist with this matter. Feedback will be provided shortly.

Regards

Cell C | PN

Cell C
Cell C's reply14 Jun 2017, 15:40
Official

As per feedback, Lungi will follow up on this matter with WWAS.

Regards

Cell C | PN