MN
Matthew N
1 reviews | Active since Mar 2013
16 Feb 2015, 15:25
Worse Network in S. Africa
Hi,<br> <br> I have a huge problem of network reception when at my girlfriend's place (Sommerset Park, Mhlanga Dbn), when people call me I can barely hear them and then the call gets dropped, when they try to call back it takes them to voice mail and when I try to call them I can't make the call but my girlfriend who uses Vodacom has no issues! The strangest thing is when I try to connect it gives the edge or no service error but I get billed for the data I didn't use, I'm sick of this poor service I'm paying for. What can Cell C help me with or should I port to MTN or Vodacom as advised by my peers!!!?
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Replies (1)Cell C's replyOfficial
16 Feb 2015, 15:28Hello Mzolisi,
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Cell C's reply16 Feb 2015, 15:28
Official
Hello Mzolisi,
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
