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1 reviews | Active since May 2017

31 Jul 2017, 03:52

Worse *********** network provider

<p>Its about time the law takes over now...<br /><br />I cancelled the contact with you guys ,because of the poor network signal which i received in my area was not good , whereby was given a go ahead to cancell the contract....<br /><br />However i cancelled the contract but gues what a early termation fee as been generated on my bill which is we all know is incorrect & every time i ask for a bill breakdown no-one is able to answer me ..<br /><br />So its time i inform the ombudsmen of the poor service i have received from Cell c & how this shamble of a company has messd with my name @ the credit bureau .....</p>

0
Replies (11)
Cell C
Cell C's reply31 Jul 2017, 08:15
Official

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of our team members will contact you and assist with this matter.

Regards

Cell C | DA

's update31 Jul 2017, 15:45
Reviewer Update

Am still waiting on u guys to call me so we can resolve this , because am tired of this nw

Cell C
Cell C's reply01 Aug 2017, 15:21
Official

Please be advised that Lungi could not get hold of you on your contact number. However, she will keep trying.

Regards

Cell C | PN

Cell C
Cell C's reply01 Aug 2017, 15:21
Official

Please be advised that Lungi could not get hold of you on your contact number. However, she will keep trying.

Regards

Cell C | PN

Cell C
Cell C's reply02 Aug 2017, 08:27
Official

Lungile has been in contact with you to assist with this matter. However, you proposed to be contacted at a convenient time.

Regards

Cell C | PN

's update10 Aug 2017, 11:25
Reviewer Update

Morning, i have send lungile a email response on his email that can i be called between 13:00 & 14:00 pm ...

But i still have not received any call & my query is still not resolved while my nam still has default , because of cellc & their compentent stuff members

's update10 Aug 2017, 11:27
Reviewer Update

Morning, i have send lungile a email response on his email that can i be called between 13:00 & 14:00 pm ...

But i still have not received any call & my query is still not resolved while my nam still has default , because of cellc & their compentent stuff members

Cell C
Cell C's reply10 Aug 2017, 13:53
Official

Hi Bandla

We will follow upon this matter with Lungi and she will provide feedback.

Regards

Cell C | PN

's update13 Aug 2017, 12:53
Reviewer Update

Cell c really has *********** employees ,who are jst full of broken promise ...

I think its about time i inform the Obusman because this Query has more then 8 weeks & still the is no solution

Cell C
Cell C's reply14 Aug 2017, 13:15
Official

Lungile contacted you on the 11th of this month and assisted with this matter.

Regards

Cell C | PN

's update14 Aug 2017, 14:27
Reviewer Update

She promised to call me back on the 11th @2 she ddnt call me anymore ...