KP
Kammy P

1 reviews | Active since Mar 2017

12 Jul 2018, 20:16

Worse ****ing service from CellC KZN customer service

Worse ****ing service from CellC. Plus the team leader and agent both refused to give me their physical address. Agent was rude and argued with me. Blatantly being an ass then the TL joined him. CellC is the worse SP to go too... I can't wait to finish this contract. It's the people that work for CellC, like Vuyiswa and Sechaba from KZN customer care, that give the network a ****ty reputation. Just because I don't work for CellC doesn't mean I don't know how a customer service department works. I work for Telkom... If CellC wants to improve their service, get rid of these cakes and hire people who actually have brains and who know how to use the...

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Replies (2)
Cell C
Cell C's reply13 Jul 2018, 07:50
Official

Good morning Kammy

Sincere apologies for the unsatisfactory service and inconvenience caused. We will address this matter with the relevant department to have this kind of behaviour rectified.

We want our customers to be given proper service.

Regards
Cell C | PN

Cell C
Cell C's reply13 Jul 2018, 12:57
Official

Kindly refer to Theodorah's email as she could not get hold of you on your contact number.

Regards

Cell C | PN