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alicia.sooknunan alicia.sooknunan

1 reviews | Active since Feb 2017

27 Feb 2017, 11:28

Worse Follow up ever in history

<p>After Paying my excess fee it is impossible to get stock for my p8lite </p> <p> </p> <p>We having to wait for this type of service delivery is appauling and really devastating no replies no answers its truly very frustrating especially when you need your phone and took the right procedures in claiming </p> <p> </p> <p>Please cellc just give me my new phone already!</p>

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Replies (2)
Cell C
Cell C's reply27 Feb 2017, 11:50
Official

This is certainly not the way we want to offer service to our customers. Sincere apologies for the unsatisfactory service and inconvenience caused.

One of our consultants will follow up on this matter with Finrite and provide feedback.

Regards

Cell C | PN

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alicia.sooknunan alicia.sooknunan's update27 Feb 2017, 12:05
Reviewer Update

Thanks Cellc i am awaiting your response