TN
Tsakelani N
1 reviews | Active since Oct 2024
31 Oct 2024, 06:50
Worse customer service ever
I'm writing on behalf of my mother. She had a contact with u years ago and the contact has ended long time ago but you people you still deducting money from her account we called you regarding this all she's getting they will call her back no one calls. All what you people do is collecting money from people I wouldn't advice anyone to take contact with cell c because they will **** your money when you call you won't get any help all they do it we wil call you .. what is worse is that you can not evn reverse that money that's how they **** people because they know you can't get you money back
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Replies (3)0
Replies (3)
Cell C's replyOfficial
31 Oct 2024, 08:10Dear Tsakelani Ndlovu,
Thank you contacting Cell C
We regret to hear of the frustration and disappointment caused.
We understand how important it is to feel valued as a customer, and we apologize for any misunderstanding regarding your contract.
We would like to assist further by escalating your case for a thorough review of your account and contract history.
Our goal is to find a resolution that respects your loyalty and ensures your satisfaction moving forward, please expect a call from us to assist further.
Regards,Cell C | MM
Thank you contacting Cell C
We regret to hear of the frustration and disappointment caused.
We understand how important it is to feel valued as a customer, and we apologize for any misunderstanding regarding your contract.
We would like to assist further by escalating your case for a thorough review of your account and contract history.
Our goal is to find a resolution that respects your loyalty and ensures your satisfaction moving forward, please expect a call from us to assist further.
Regards,Cell C | MM
Cell C's reply31 Oct 2024, 08:10
Official
Dear Tsakelani Ndlovu,
Thank you contacting Cell C
We regret to hear of the frustration and disappointment caused.
We understand how important it is to feel valued as a customer, and we apologize for any misunderstanding regarding your contract.
We would like to assist further by escalating your case for a thorough review of your account and contract history.
Our goal is to find a resolution that respects your loyalty and ensures your satisfaction moving forward, please expect a call from us to assist further.
Regards,Cell C | MM
Thank you contacting Cell C
We regret to hear of the frustration and disappointment caused.
We understand how important it is to feel valued as a customer, and we apologize for any misunderstanding regarding your contract.
We would like to assist further by escalating your case for a thorough review of your account and contract history.
Our goal is to find a resolution that respects your loyalty and ensures your satisfaction moving forward, please expect a call from us to assist further.
Regards,Cell C | MM
TN
Tsakelani N's updateReviewer Update
31 Oct 2024, 13:42Your service is worse you gave us this number *** but it not goin through.. come month end you will be deducting the money again because that's what you very good at.
TN
Tsakelani N's update31 Oct 2024, 13:42
Reviewer Update
Your service is worse you gave us this number *** but it not goin through.. come month end you will be deducting the money again because that's what you very good at.
TN
Tsakelani N's updateReviewer Update
31 Oct 2024, 13:43Your service is worse you gave us this number *** but it not goin through.. come month end you will be deducting the money again because that's what you very good at.
TN
Tsakelani N's update31 Oct 2024, 13:43
Reviewer Update
Your service is worse you gave us this number *** but it not goin through.. come month end you will be deducting the money again because that's what you very good at.