NM
Nhlanhla M

1 reviews | Active since Aug 2013

26 Feb 2015, 22:50

World's most PATHETIC customer servive

I have called customer service on the 27/28 of January to change banking details, however to my surprise I called today(26/02/2015) to confirm the banking detail update and was informed that the banking details have not been amended. after calling 4 times the consultants have hung-up on me, including floor management. I am absolutely appalled at the level of customer services I have received from this company. I have also come to a decision that if the debit order comes of the incorrect account, on 28/02/2015. Cell C will be held responsible for any and all charges on the account and I will not be held liable for any and all charges that my account with Cell C acquires.<br> alternative contact :***

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Replies (1)
Cell C
Cell C's reply27 Feb 2015, 08:25
Official
Hello seanmdadane,

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.

Regards
Cell C | PN