1 reviews | Active since May 2020
WORK ON THE FACTS.
CELL C, I don't even know where to start. The whole event happened last year in 2023 around Nov/Dec when I was told that I could upgrade my cellphone contract via an Agent who phoned me and also who then whatsapp'd me, unfortunately I cannot recall his name. The Bottom line is: I was not due for an Upgrade but he was trying to sell me a new contract, after numerous phone calls with CELL C explaining that I did not want the phone as it was a new contract and it was not affordable, the Courier arrived at my gate with a cellphone, not the one I had so called ordered but a Blackberry? I spoke to him over the fence and told him, the phone was not for me and I had not ordered it. I phoned CELL C who then managed to recover the phone and I thought all was said and done, unfortunately not, I have now been HANDED over to NIMBLE GROUP that I owe CELL C money because of this new Contract that I took out, which I did not. I then did a credit report on one of the Bureas and sure enough there was CELL C with an amount outstanding of R290 I recall or thereabouts. I then contacted the Bureau and explained the situation and they have confirmed via email that the DISPUTE had been sorted in my favour and will be lifted off my name, in the mean time, I now have NIMBLE phoning me about money outstanding to them? Please can NIMBLE get their act together, it is a measly R290 odd rand and I have been handed over, completely ridiculous, get your facts straight first before damaging a persons name.
Thank you for reaching out to us.
We have forwarded this matter to the relevant department for assistance. Be assured that a resolution will be provided.
Regards,
Cell C | PN
Best regards,
Thank you for reaching out to us.
We have forwarded this matter to the relevant department for assistance. Be assured that a resolution will be provided.
Regards,
Cell C | PN
Best regards,
