1 reviews | Active since Dec 2011
WONT TAKE NO
<p>My husband has had major brain operation and cancer. I have asked Cell C to stop calling him. This morning approx 10am call was received by him. He was told his contract is due to expire soon and they will send paper work for him to sign. I took phone they argued about the contract. I explained he has a month to month contract and was told she has his bank details and 15th of each month X amount is subtracted. I do all accounts and told her that no he only pays x amount and subtracted last day of month. The caller had the audacity to put the phone down on me. She told him he would get a smart phone. He has never had a Cell C phone, has always purchased his own phone. Nowhere did she tell him that he would be signing a 2 year contract and I know from experience that you dont get a "free" phone as he was told without a contract. She insisted that there would be no change to his existing 'contract'. She threatened that he would not be able to use his phone soon. Now I cant find out who called and also a number to complain direct to the top brass as one can only phone call centres.</p> <p>Cathy</p> <p>PP EJ van Aswegen ********** 111</p>
We apologise for the manner in which this matter was handled and for the inconvenience caused. One of our consultants will contact you and assist.
Regards
Cell C | PN
We apologise for the manner in which this matter was handled and for the inconvenience caused. One of our consultants will contact you and assist.
Regards
Cell C | PN
Thank you Cell C for your prompt reply.
Thank you Cell C for your prompt reply.
