QV
Quinton V

1 reviews | Active since Aug 2011

28 Oct 2015, 09:24

Wont stop marketing after asking 4+ times

I get a phone call at least once a month from Cell C telling me that I have been pre-approved for some contract.<br> <br> On many occasions I have told the call center to please remove me from the marketing and that I am not interested in a deal as I am happily on pre-paid.<br> <br> Today I got another call from \145"and I asked the lady why am I still being phoned? She says it's the first time she called me. I asked her why have I not been removed from marketing as I have requested so on numerous occasions. I lost my cool and told her that I told the previous caller to F-off and stop calling me. She informed me that all calls are recorded"

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Replies (1)
Cell C
Cell C's reply28 Oct 2015, 09:26
Official
Hello quinton.viljoen,

Thank you for bringing this matter to our attention.

We will ensure that the above is actioned and confirmation will be provided. Do expect to hear from one of our team members soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN