CG
Christopher G

1 reviews | Active since Mar 2009

24 Apr 2017, 22:03

Won't take me off their spam list

<p>I was called about fibre i the area. I haven't subscribed to any Cell C list for fibre. I asked to find out where Cell C got my name and how to take it off the list. The salesperson kept saying 'well do you want fibre or not' and wouldn't respond to my query and then put the phone down. I have the call recorded</p>

0
Replies (3)
Cell C
Cell C's reply25 Apr 2017, 07:21
Official

Hi Christopher

This is not the norm or standard of service we want for our customers. Sincere apologies for the poor service.

We will ensure that your details are removed from the list. One of our team members will contact you with confirmation.

Regards

Cell C | PN

Cell C
Cell C's reply25 Apr 2017, 08:34
Official

Palesa could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.

Please respond to her email and she will gladly assist.

Regards

Cell C | PN

CG
Christopher G's update25 Apr 2017, 08:59
Reviewer Update

Palesa tried to call me once only. I am available most of the time on that number. I still want to know where the list came from.