1 reviews | Active since May 2016

31 May 2016, 08:50

Within 20 Working days...

<p>I have taken out a contract with Cell C despite being with Vodacom for 20 Years now. My consultant was so lovely and helpfull up until the contract was finalizes every thing went to hell. My phone that I was supposed to receive latest 10 May still has not arrived. They did how ever send me my sim and started deducting money from my account my I have no phone? I have called them a few times and the response that I get is Er sorry mam we dont have stock. I am up to here now and I dont know what I must do I really want this good deal but at what expense if this is how they treat new customers how do they treat their existing customers?</p>

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Replies (1)
Cell C
Cell C's reply31 May 2016, 09:47
Official

This is not the norm or standard of service we want for our customers. We apologise for the unsatisfactory service and inconvenience caused. One of our consultants will contact you and assist.

Regards

Cell C | PN

Best regards,