Withholding vital sales information from customers

2 months into my new contract sign up for upgrade of cell and new Fixed LTE service, I have not received a detailed data usage for my LTE. The App only gives details of my personal Cell phone contract. Upon calling Tygervalley Branch, I was asked to bring my LTE Sim into the branch to be activated. When I bought the package it was "activated" already by them and I was left to set up my router unaided. I tried to add the Sim no on the App but it only sends sms to the sim ig it is in a cellphone. I find this highly annoying and actually ******* to send messages warning about overuse of data and Entice you purchase more data if you cannot monitor it. Dissspointed enough to cancel contract. I expected better from the slick salesman and his female assistant who sold "no midnight use" But I find it on my account!