Withholding of vital information on upgrading of contracts.

I recently upgraded my Cell C contract. Included in this package was 150 minutes to make calls. But the consultant failed to notify me that I would not be able to make calls to 0860 numbers and that I will have to buy airtime to call these numbers. On Sunday my car broke down on the highway. I was unable to call my insurance company because I did not have airtime. I had to load airtime before I could get help. Today I needed to call my medical aid. I was unable to do so because I had no airtime. I am billed over R400 every month for my contract and I have to but additional airtime in order to make emergency calls. It works out to around R25 a call. This is unacceptable. I never had an issue calling my insurance company or my medical aid on my previous contracts with Cell C. If you are a Cell C customer please get them to tell you exactly what you are getting with your contract. The consultants at Cell C are of no help and I am tied into a 2 year contract with no one able to rectify the situation. This is yet another way for cell phone companies to bleed their customers.