Will you even listen Cell C

Downgraded service and completely removed 4g connectivity without notice. Then stonewalled after calling the customer care 8 times spending around 4 hours holding on without any resolution, and I suspect any understanding of the problem from their representatives. No roaming doesn't work and I cannot even connect to Vodacom's network (except 2g strangely enough) because it doesn't allow it and your 3g in the area is of poor quality. Your agents do not log calls and give you references. Your agents argue with you and try taking the moral high ground. Your agents do not listen. Your agents obviously do not know how to transfer a call as calls are constantly cut off. Your agents are basically blind rats following your maze playbook and if you get disconnected you start from the beginning again. Doing the same thing over and over again and expecting different results is a fitting definition to this type of insanity, we will not be doing that again. AND no complaint is complete without the guillotine we want our money back for anything we haven't used and we would rather go without than be forced under your tyranny. Not the way you treat customers of yours for more than 15 years.