FV
Francois V

1 reviews | Active since Apr 2016

19 Apr 2016, 17:23

Will not recoment cell c to anyone anymore

I have had a contract from cell c for two years now and was very happy with service. Last Monday I was contacted by Cell C regarding their R99 router promotion, which I then accepted and was told they have stock and it would be delivered in 7 days. Contacted them today as I have not received device yet, was told they don't have stock now and will only get by the end of the month and will take another week for delivery, shocking service.

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Replies (1)
Cell C
Cell C's reply20 Apr 2016, 07:30
Official
Hello fvanvollenstee,

We apologise for the delays in getting the device delivered to you.
There has been a problem with the availability of the router and we are expecting more deliveries from the manufacturer.

This matter has been referred to one of our team members for assistance. The consultant will follow up on your order then contact you with feedback.

Regards
Cell C | PN