1 reviews | Active since Jul 2017

14 Jul 2017, 14:42

WIFI SIGNAL

<p>Okay so I am now fully sick and tired of this. I have spoken to Moses one of your agents who advised that he has handed my problem over to the technical department where a emanuel contacted me to advise that we are sitting where there is not LTE or 4G signal and that I sould set my WIFI to 3G signal. I have done this but now this if ****ING ridiculous as my phone and laptops are not connecting to my WIFI any more it shows full signal 3G on the router and the site where I am on.. I am so angry about this as i wasted 1400 on a router that i could have returned if your lady in the cell c shop just done her job so i wasted another 1500 on the WIFI data that i can not use.. This is a about of R2500 that i could have used to get data from another router. Pleaes note that I am exspecting a call from someone by 15:30 to what will happen or I will write another review. I want this problem resolve as i can not get any of my devices conected to my WIFI as it keeps on giving me a WIFI error this is 3 Smamsungs and 2 Huaweis and one laptop how is this possible????</p>

0
Replies (2)
Cell C
Cell C's reply14 Jul 2017, 15:10
Official

Hi Lizel

We have escalated this matter for further assistance. Do expect communication.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Best regards,

's update14 Jul 2017, 16:58
Reviewer Update

so Still no one called me and my issue is still not resolved.. I can not go without this WIFI this weekend this is the worst service ever!!!!