WIFI ***

Dear Sirs,<br> Up until recently I have had no reason to complain. However I purchased a contract after having discussions with the sales representative at Greenstone and explaining my need he suggest I get the Wifi E5330 as it would meet my need. I told him that I wanted a 3 gig day data and 4 gig night data which the contract provided and to put block on my account should it exceed the 3gig day time and 4 gig night time. This was not done at all upsetting me terribly and forcing me to go into Festival Mall and requesting for the second time and Blocking the wifi. I called your helpline and they said they would rectify this and in 30 min I would have access my wifi. This was another ploy to take a further R50 off me. I was not able to access the Wifi at all. I was once again ms-informed by your helpline. Well I want to know how my problem will be fixed and my account reimbursed .I also requested that my statement be sent to me as a pdf file, this has not been met either after being promised by the accounts department..I'm not happy with your service and would like to terminate my service with you if this doesn't get address immediately. Regards Maria da Silva