1 reviews | Active since Nov 2013
Why you shouldn't choose Cell C
I was very excited when it came time for me to upgrade, little did I know that I was getting into an agreement with a franchise that has no concept of customer service or sound business ethics. My contract was set up by what I discovered was an ill trained rep who would be later fired. He assured me that what he was offering me would cater to my needs. As I am a big data user I naturally requested a contract with sufficient data and minutes that would roll over. After 2 months I realised that this is not what was happening and that the badly trained rep had promised me something that the contract could not deliver. I am now stuck in a contract that does not meet my needs and Cell C refuses to do anything about the contract that was misrepresented to me. I feel that Cell C is completely ********* and I am waiting for Vodacom and MTN to have their contract buyouts so I can get away from Cell C. DO NOT GO WITH CELL C. THEY ARE ROUGUES AND DO NOT VALUE THEIR CUSTOMERS.
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
