WHY DON'T YOU WANT TO CANCEL MY CONTRACT!!!!!!

<p>I CALLED IN DECEMBER TO CANCEL WAS CONTRACT THAT WAS MATURING IN JAN AND ASKEDTHE NUMBER TO BE KEPT ON PREPAID AND WAS TOLD THAT AN UPGRADE WAS ON THE SYSTEM. I THEN CANCELED THE UPGRADE THAT I HAD SENT BACK MONTHS EARLIER AND CALLED BACK AGAIN TO CANCEL BOTH Y LINES AND WAS TOLD I T WOULD BE DONE. COME END OF JAN WHEN IM SUPPOSED TO PAY MY LAST SUBSCRIPTION AND IM BILLED MRE THAN USUSAL. I CALL THEN AND THEY TELL ME THAT THEYVE BEEN BILLED ME FOR A RECONNECTION FEE WHICH MEANS MY CONTRACT WAS NOT CANCELLED. TO CUT A LONG, OVERDRAWN AND EXHAUSTING STORY SHORT...I RECEIVED 2 CALLS FROM CELL C AND I TOLD THEM TO CANCEL BOTH MY LINES AND AS OF THE 31 MARCH 2017 IT WAS NOT DONE BECAUSE I WAS BILLED AGAIN AND I REVERSED THE DEBIT ORDER.</p> <p>I CALLED ON THE 10.04.2017 AND SPOKE TO THE SUPERVISOR ON DUTY AND HE TOLD ME THE CONTRACT WILL BE CANCELED EFFECTIVE IMMEDIATELY BUT IT WASNT. MY SIM HAS BEEN BLOCKED DUE TO THE REVERSAL OF THE DEBIT ORDER AND ALL BECAUSE CELL C HAS BEEN UNABLE TP DO 1 SIMPLE THING IN 3 WHOLE MONTHS.</p> <p> </p> <p>I WANT MY LINE OPENED AND CONTRACT CANCELED. I OWE YOU NOTHING. CANCEL MY CONTRACT AND KEEP MY NUMBER ON PREPAID....HOW SIMPLE CAN THAT BE???!!!!!!!!!!!!! JEEEEEEEZ</p>