1 reviews | Active since Feb 2011
why do you suspend my service
I was contacted by cell c just now or that is what they say, and before we could have a decent conversation this lady said she will suspend my service because I don't want to give my personal details to her.<br> <br> Now why does she have the right to do that, all I asked is what is this about because I don't want to just give my personal details to anybody as there is sooooo much ***** going on and she could have given me at least a reason why she is phoning.<br> <br> And once more because she doesn't have the skills to speak to a client she uses the only other option she has and suspend my service. How fair is this, and where does the client care come in????<br> <br> I want somebody to contact me about what ever the reason is they phoned me and speak in a decent manner to me, I am not a hooligan and will not allow to be treated like that from your offices.<br> <br> Now get someone to contact me, and explain this RECORDED call to me. I want to know who the person is that is SO RUDE to your customers and some action against her as well!!!<br> <br>
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
