1 reviews | Active since Mar 2018

11 Jun 2018, 16:22

Why do we have to beg for good service from major providers like Cell C

Item: Cell C
Rating: 1
Author: Samantha C

2 weeks later and I still do not have my WiFi - Cell C you are a joke, I am beyond tired and frustrated, I will now apply elsewhere as you have failed me over and over again. I would be a fool to keep begging you for your business!!!!

Helpful (0)

Replies (10)

Cell C's replyOfficial

12 Jun 2018, 08:19

Good morning Samantha

Sincere apologies for the poor service. This is not the norm or standard of service we want for our customers.

We will ensure that this matter is sorted.

Regards

Cell C| PN

Cell C's reply12 Jun 2018, 08:19

Official

Good morning Samantha

Sincere apologies for the poor service. This is not the norm or standard of service we want for our customers.

We will ensure that this matter is sorted.

Regards

Cell C| PN

Cell C's replyOfficial

12 Jun 2018, 13:07

As per communication, Palesa will revert with feedback.

Regards

Cell C | PN

Cell C's reply12 Jun 2018, 13:07

Official

As per communication, Palesa will revert with feedback.

Regards

Cell C | PN

Cell C's replyOfficial

14 Jun 2018, 11:50

C fibre confirmed that they have contacted you and they are attending to this matter.

Regards

Cell C | PN

Cell C's reply14 Jun 2018, 11:50

Official

C fibre confirmed that they have contacted you and they are attending to this matter.

Regards

Cell C | PN

Samantha C's updateReviewer Update

14 Jun 2018, 12:37

Contact and assisting are two different things, someone contacted me and told me the guy who was helping is not at work. Cell C just get worse and worse

Samantha C's update14 Jun 2018, 12:37

Reviewer Update

Contact and assisting are two different things, someone contacted me and told me the guy who was helping is not at work. Cell C just get worse and worse

Cell C's replyOfficial

14 Jun 2018, 13:56

Yes, it is two different things which is why we stated that they contacted you and they are attending to your issue.

Regards

Cell C | PN

Cell C's reply14 Jun 2018, 13:56

Official

Yes, it is two different things which is why we stated that they contacted you and they are attending to your issue.

Regards

Cell C | PN

Samantha C's updateReviewer Update

19 Jun 2018, 14:21

5 days later and still no help - cannot believe what I am going through

Samantha C's update19 Jun 2018, 14:21

Reviewer Update

5 days later and still no help - cannot believe what I am going through

Samantha C's updateReviewer Update

19 Jun 2018, 14:21

5 days later and still no help - cannot believe what I am going through

Samantha C's update19 Jun 2018, 14:21

Reviewer Update

5 days later and still no help - cannot believe what I am going through

Cell C's replyOfficial

19 Jun 2018, 14:57

Good afternoon Samantha

A follow-up request has been sent and feedback will be provided.

Regards

Cell C | PN

Cell C's reply19 Jun 2018, 14:57

Official

Good afternoon Samantha

A follow-up request has been sent and feedback will be provided.

Regards

Cell C | PN

Samantha C's updateReviewer Update

02 Jul 2018, 15:03

Wow July 2nd and the struggle continues. Please finish this deal properly.

Samantha C's update02 Jul 2018, 15:03

Reviewer Update

Wow July 2nd and the struggle continues. Please finish this deal properly.

Cell C's replyOfficial

02 Jul 2018, 15:52

Good afternoon Samantha

We have forwarded your feedback for further assistance. Apologies for the poor service.

Regards

Cell C | PN

Cell C's reply02 Jul 2018, 15:52

Official

Good afternoon Samantha

We have forwarded your feedback for further assistance. Apologies for the poor service.

Regards

Cell C | PN