GK
Gazza K

1 reviews | Active since May 2014

03 Mar 2026, 15:52

Why bother playing the Cell C Rewards? Waste of Time try to use Vouchers!

Why bother playing the Cell C Rewards ? When I eventually have enough 'stickers' to cash in for a voucher other than your own, they don't work! Just been to Col'Cacchio with my R80 voucher, and was duly advised that I need a WI Code. All I have is (I gather) a '****' barcode, which in any case they cannot scan, and specifically need a WI Code. Bellow the 'barcode' is the word 'null', where I guess the code should be. Please fix, as I know somebody else has had a similar experience.

0
Replies (5)
Cell C
Cell C's reply04 Mar 2026, 17:13
Official
Dear Gazza King,

Thank you for your time earlier.

Our consultant has been in contact with you and advised you to email us a screenshot. Once received, we will continue with the assessment of your rewards query and provide feedback.

Case Status: Pending 

Regards,
Cell C | TM 
GK
Gazza K's update04 Mar 2026, 18:50
Reviewer Update
Thank you,
Yes, I spoke to one of your colleagues earlier, and can confirm that I emailed him a screenshot of the 'active vouchers' as well as the 'voucher' with the 'null' code within 10 mins of that call.
Much appreciated. Very impressed so far.
Cell C
Cell C's reply04 Mar 2026, 19:06
Official
Thank you for your prompt response and for confirming that the screenshots were sent through - we truly appreciate it.

We’re glad to hear that you are impressed with the support so far. Our team will now continue with the assessment of your rewards query using the information you’ve provided. We’ll share feedback with you as soon as the review is complete.

Please feel free to reach out if you need anything further in the meantime.

Regards,
Cell C | TM 
GK
Gazza K's update11 Mar 2026, 10:38
Reviewer Update
Happy to report that everything was sorted out favourably - Thank you
Wishing S.M a quick recovery!
Cell C
Cell C's reply11 Mar 2026, 11:14
Official
Dear Gazza K,

Thank you for the update!
We’re delighted to hear that everything was resolved satisfactorily.
We also join you in wishing S.M a speedy and full recovery.

May we kindly ask for a minute of your time to rate the level of service you received by using the link below:
https://www.hellopeter.com/cell-c

Your feedback means a lot to us and helps us continue improving our service.

Cell C | BMT