Why any other network is better than Cell C

<p>With all the excitement of getting the newest phone on the market you sometimes forget to think about aftersale service when you pick a service provider, but le me tell you, you must think very carefully before you pick cell c!! They might be the cheapest but they're aftersale service is appalling!!</p> <p> </p> <p>They sold me a phone that worked for all of 4 hours. After taking it back I had to wait 21 days for the head office to let me know it's a factory fault and the another 2 weeks to get a new phone! I had by that time paid my first installment and had only had the phone for 4 hours. When I went in to get the replacement I was told I would have to wait another 3 weeks for them to get stock! So as you can imagine I lost it and had them cancel the contract which they did (best part of the story)</p> <p> </p> <p>after getring written evidence that that it has been cancelled the monthly installments kept going off so obviously I stopped the debit order and went back to have this problem sorted. The manager at the centurion branch then told me she'd take it up with head office and phoned me later that day to confirm that the debit order was cancelled and I could get on with my life</p> <p> </p> <p>a month later all my apple accounts password started getting reset by a person that bought the broken phone I had to give back with all my information on it. When I phoned cell c fuming the manager just told me that she can't do anything because they are not supposed to sell those phones</p> <p> </p> <p>and the cherry on the cake, I have now been blacklisted because I have stopped paying for a contract that was cancelled 5 month ago!</p> <p> </p> <p>cell c needs to get their house in order because they are shocking</p>