LM
Lunga M

1 reviews | Active since Nov 2013

24 Oct 2023, 11:07

Who upgraded me without my consent???

Who upgraded me without my consent? I’ve been on a package of 30gb day and 20gb night data for R262 and odd cents. I am happy with that deal - some *****, your agent decided to upgrade me without my permission to a package of only 30gb day & router for R435.00

Cellc deducts on the 28th of every month, I want you to look into this and send me back to my initial package. If that is a problem I want you to cancel my contract with immediate effect. Someone with a solution can call me soonest to sort this out ***

0
Replies (2)
Cell C
Cell C's reply24 Oct 2023, 11:18
Official
Good day Lunga Keith Mosikare

We're sorry to hear of the service received from us thus far.

We have received your review regarding the upgrade dispute.

 We will have the matter investigated. Please private the number we can reach you on. 


Regards
NH
LM
Lunga M's update24 Oct 2023, 11:24
Reviewer Update
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