DS
Di S
1 reviews | Active since Mar 2019
21 Jan 2025, 06:33
Who are you?
Who are you and where did you get my details? I do NOT have a Cell C Contract nor have I ever had one, as I have been with Vodacom Biz for decades. In addition, I have never utilised your shabby two bit company. Ever. Having the audacity to send me threatening sms messages with regard to some hypothetical contract will land you in deep trouble by your blatant transgression of the POPIA Act. Go away and remove me completely from your records, failing which, I will take further action. I have had enough of your pathetic attempts of ************ against the wrong person. I strongly suggest you employ intelligent people capable of reading with some understanding, as clearly you have the wrong person.
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
21 Jan 2025, 07:18 Dear Di S,
Thank you for getting in touch.
We sincerely apologize for the recent communication you received regarding a contract phone that you did not apply for.We understand how unsettling and frustrating it must have been to be contacted about something you have no involvement with, and we deeply regret any confusion or inconvenience this may have caused you. This situation does not meet the high standards of service that we strive to provide, and we are investigating the cause to ensure that this does not happen again in the future.
Please note that we have escalated the matter through to our Support Team and they will be in contact with you soon. Cell C | MM
Thank you for getting in touch.
We sincerely apologize for the recent communication you received regarding a contract phone that you did not apply for.We understand how unsettling and frustrating it must have been to be contacted about something you have no involvement with, and we deeply regret any confusion or inconvenience this may have caused you. This situation does not meet the high standards of service that we strive to provide, and we are investigating the cause to ensure that this does not happen again in the future.
Please note that we have escalated the matter through to our Support Team and they will be in contact with you soon. Cell C | MM
Cell C's reply21 Jan 2025, 07:18
Official
Dear Di S,
Thank you for getting in touch.
We sincerely apologize for the recent communication you received regarding a contract phone that you did not apply for.We understand how unsettling and frustrating it must have been to be contacted about something you have no involvement with, and we deeply regret any confusion or inconvenience this may have caused you. This situation does not meet the high standards of service that we strive to provide, and we are investigating the cause to ensure that this does not happen again in the future.
Please note that we have escalated the matter through to our Support Team and they will be in contact with you soon. Cell C | MM
Thank you for getting in touch.
We sincerely apologize for the recent communication you received regarding a contract phone that you did not apply for.We understand how unsettling and frustrating it must have been to be contacted about something you have no involvement with, and we deeply regret any confusion or inconvenience this may have caused you. This situation does not meet the high standards of service that we strive to provide, and we are investigating the cause to ensure that this does not happen again in the future.
Please note that we have escalated the matter through to our Support Team and they will be in contact with you soon. Cell C | MM
DS
Di S's updateReviewer Update
12 Feb 2025, 17:33Clearly all the above was hogwash and platitudes to make yourself look good. You have now given the dreamt up Debt to some dubious debt collector, Nimble. I am now being harrased by virtue of some hypothetical debt you have dreamt up with no contract. I have been with Vodacom since its inception. I will now take your company to the local magistrates court and harras your directors for selling my information to a 3rd party citing the transgression of the POPIA Act and not following any procedure They wil be held accountable due to your total incompetence and they will not be impressed. The fines are severe. You have NOT removed my phone number from your data base, nor have you notified this half bit hunt pack who are harrasing me by virtue of your ineptitude. I strongly suggest you act in haste. I have had enough.
DS
Di S's update12 Feb 2025, 17:33
Reviewer Update
Clearly all the above was hogwash and platitudes to make yourself look good. You have now given the dreamt up Debt to some dubious debt collector, Nimble. I am now being harrased by virtue of some hypothetical debt you have dreamt up with no contract. I have been with Vodacom since its inception. I will now take your company to the local magistrates court and harras your directors for selling my information to a 3rd party citing the transgression of the POPIA Act and not following any procedure They wil be held accountable due to your total incompetence and they will not be impressed. The fines are severe. You have NOT removed my phone number from your data base, nor have you notified this half bit hunt pack who are harrasing me by virtue of your ineptitude. I strongly suggest you act in haste. I have had enough.