Where is my laptop

Dear Hellopeter

I'm a very good customer for Cell c. There was a time i have 3 contracts of Cell c .But there is time like now where i am very upset with Cell c .More than a year i wait for my laptop.i send many emails to Cellc. I let them ordered for me A WI-FI AND LAPTOP .THE PLATINUM IN GEORGE LET CELL C KNOW TO FETCH THE LAPTOP. BUT THEY DID NOT REPLY ON IT.I SEND MANY EMAILS.BUT STILL I PAY R480 A MONTH.STILL NO LAPTOP. PLEADE FOLLOW UP ON THIS.IM SICK AND TIRED OF PAYING WITHOUT MY LAPTOP.NO ONE AT CELL C TAKE RESPONSIBILITY FOR THERE FAULT.THEY RATHER PUT ON A CUSTOMER FAULT THEN THERE FAULT AND THE SAME DAY THEY SAID THERE IS SO MANY CELL C CLOSED. PLEASE HELP ME I'M TIRED.STILL NO LAPTOP AND LAST WEEK THEY DOUBLE MY ACCOUNT FOR AUGUST THAN MORE OF 50% .BIT THEN THE STAFF MEMBER ORPA PHONE HEAD OFFICE SORT FOR ME OUT SO NOW I EFT THERE MONEY AND I ASK HER WHEN WILL I GET MY LAPTOP.SHE SAID NO SHE DONT NOW WHAT TO DO FOR ME.SO PLEASE HANDLE IT FOR MY.VERY UNHAPPY CUSTOMER